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The purpose of that feature is to convert requests opened in older process versions to newer versions. This is done by mapping the older version process activities to the newer version activities. So the old process request receives all features and activities from the newer version with a simple conversion.
In a correct application of continuous improvement in business processes, a workflow request should start and end in the same version of a process.
The main reason why process versioning is allowed is precisely to offer the opportunity to improve processes, seeking to optimize the time spent on their tasks or to allow a better distribution of resources of an organization, both financial and human. Another reason the platform offers the conversion of workflow requests is as a last resort for situations where it is not possible:
The user responsible for a task can not move the task to another activity.
The process manager user is unable to move the workflow request.
From a business point of view, canceling the request and starting another is not possible. Note that when executing the conversion of requests, some platform rules should be considered, such as:
Process events that affect both source activity and target activity will run.
The user receiving the task must be a user included in the assignment mechanism defined for the target task.
The administrator user privilege does not exceed the limitations imposed by the target mechanism.
It is not possible to convert process requests whose flow is pending in a Sub process activity at the time of conversion.
The request form version will be retained after the conversion

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Basic Path

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01. From the main menu, click Processes.

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Painel
By converting the request, all pending tasks are finished and new tasks are created for the target activities. Once the conversion is complete, you can view the log and check whether it was performed successfully.

 

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Informações
title Please note!
This documentation is valid as of the 1.5.11 update. Previous updates may contain different information than what you see on your platform.

 

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