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PROCON enables the blockage register with telemarketing answered calls in list with .CSV format
The content from field Gera.Con.Blq. equal to No makes the system validate contacts on a blocked phone and not added to the routine lists of Telemarketing, Telesales, Telecollection and Teleservice. |
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Procedures
- For Contacts Blockage, access option Wizard in Related Features.
- Select entity Customer and check the routines you want to block.
- Double-click the desired Entity, vies the phone numbers to be selected on the screen, and confirm OK to block.
- Click Add enter the phone number, e-mail and status.
- Select field Status with 1-Blocked.
- On the bottom part of the screen, select the routines to be blocked, and after selecting the Rout. Code field, Confirm it.
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See Also
- Contacts List
- Tele Service
- Contacts
- Customers
- Service Group
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