Index

Speaking of Converting Requests...

The purpose of that feature is to convert requests opened in older process versions to newer versions. This is done by mapping the older version process activities to the newer version activities. So the old process request receives all features and activities from the newer version with a simple conversion.
In a correct application of
When continuous improvement in is correctly applied to business processes, a workflow request should start and end in the same process version of a process.

The main reason why process versioning is allowed is precisely to offer the opportunity to improve processes, seeking lies in the fact that it simply offers the opportunity of improving processes, in order to optimize the time spent on their tasks or to allow a better distribution of financial and human resources of in an organization, both financial and human. Another reason why the platform offers the workflow request conversion of workflow requests is as a is that it would be the last resort for situations where it is not possiblesuch as:

• The user responsible for a task

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• cannot move

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• it to another activity.
• The process manager user

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• cannot move the workflow request.
• From a business point of view, canceling the request and starting another one is not possible.

Noting Note that, when executing the performing request conversion of requests, some rules of the platform rules should be considered, such as for example:

• Process events that affect both the source

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• and the target

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• activities will

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• be executed.
• The user

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• who receives the task

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• should be a user included in the assignment mechanism defined for the target task.
• The

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• Admin user privilege does not exceed the limitations imposed by the target mechanism.

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• It is not possible to convert process requests

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• flows of which are pending in a

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• Subprocess activity at the time of conversion.
• The version of the request form

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• will be

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• kept after

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• conversion

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...

• .

Creating specific process versions for technical fixes and adjustments that allow the workflow request is not recommended and must be avoided to the fullest. Refer to FAQ BPM 097 to view a list with some actions that can be taken by the process developer in order to develop processes that require such constant maintenance procedures without versioning the process as often.

Converting Requests

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01. From the main menu, click Processes.

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03. Select the process that contains the requests started in an old version, which you want to convert to a new one.

04. The window below displays Process data, allowing viewing the number of versions and open requests. Select the version of the process to convert its requests.

05. In the last window, you can check Process activities and view the number of current activities and the number of open tasks in each activity. Select the process activity to be converted

06. Select Click Next, located in the upper right corner of the window.

0607. Select the target version, that is, the version to which the requests that are in the source version will be converted.

0708. For each source version activity, select a target version activity.

0809. Click Next, located in the upper right corner of the window.

0910. From the displayed requests listing, select the ones to be converted.

1011. Click Next, located in the upper right corner of the window.

1112. Click Convert.

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