Index

Speaking of Converting Requests...

The purpose of that feature is to convert requests opened in older process versions to newer versions. This is done by mapping the older version process activities to the newer version activities. So the old process request receives all features and activities from the newer version with a simple conversion.

When continuous improvement is correctly applied to business processes, a workflow request should start and end in the same process version.

The main reason why process versioning is allowed lies in the fact that it simply offers the opportunity of improving processes, in order to optimize the time spent on their tasks or allow a better distribution of financial and human resources in an organization. Another reason why the platform offers workflow request conversion is that it would be the last resort for situations such as:

...

Creating specific process versions for technical fixes and adjustments that allow the workflow request is not recommended and must be avoided to the fullest. Refer to FAQ BPM 097 to view a list with some actions that can be taken by the process developer in order to develop processes that require such constant maintenance procedures without versioning the process as often.

Converting Requests

...

01. From the main menu, click Processes.

...