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The help center is intended for end users, administrators and developers. It contains links for documentation related to the content displayed on the page, and also allows users to search for specific topics. The links are classified as follows: User Manual (Fluig HelpUser guide), Technical Documentation (Developer Portal), FAQs (Fluig FAQ) and Technical documentation) and How-to Videos (Fluig Learning).
- Fluig Help User guide contains an overview of each feature and the steps required to perform the actions available in each one of them, as well as explanations about the data requested and relevant information on how to use the features.
- The Developer Portal Technical documentation provides technical and advanced documentation related to the platform’s server management, settings and development.
- Fluig FAQ gathers answers to the most frequent questions asked by customers to the customer service team.Fluig Learning offers tutorial videos with information about the platform’s development.
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Users can also request help by clicking the icon, located on the upper right corner of the platform’s non-editable pages, such as Platform ❙ Task Central and the Control Panel. |
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The documentation types shown in help center are User Manual (Fluig HelpUser guide), Technical Documentation (Developer Portal), FAQs (Fluig FAQ) and How-to Videos (Fluig Learning). |
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The See more link is only shown for categories that return more than six results for the term searched. When clicking the link, users are directed to the portal for the category chosen: User Manual (Fluig Help), Technical Documentation (Developer PortalTechnical documentation), FAQs (Fluig FAQFrequently questions) and How-to Videos (Fluig Learning), where they can find all the content related to the search. |
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