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Speaking of Deleting Requests...

Only the requester, manager and administrators can delete a request. There are process requests that finished or have been canceled and, in many situations, those requests are used for querying their histories, attachments, among others. However, there are requests that will not be used after being canceled or finished. In that case, you can use this feature to delete them.



Deleting Requests

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01. From the main menu, click Processes.

02. Click Delete requests.

03. Define the required information to search for the request to be deleted.

Painel

Required information:

Date
Start and end dates establishing a period within which process requests are queried and displayed for deletion.

Requests
Request start and end codes establishing a period within which process requests are considered for deletion.

Status
Requests status to be considered in the query for deletion. Available options are:

  • Finished: when it is checked, the finished requests are considered in the query
  • Canceled: when it is checked, the canceled requests are considered in the query.

Processes
Process whose requests should be considered in the query for deletion. You can only delete requests from one process at a time.

04. Click Search.

05. In the displayed listing, check the requests to be deleted

06. Click Confirm.

07

 

Basic Path

 

01. Select the Delete Requests feature in the main menu.

Expandir
titleLearn more

The shortcut for the Delete Requests feature is available in the main menu through the Processes icon.

02. Enter the start and end dates, defining a range within which process requests will be searched and displayed for deletion.

03. Enter the start and end request code range, defining an interval within which process requests will be searched and displayed for deletion.

04. Check the statuses that should be considered in the search.

Expandir
titleLearn more

The available options are:

  • Finished - When checked, it determines that the finished requests should be considered for the query.
  • Canceled - When checked, it determines that the canceled requests should be considered for the query. 

05. Among the available processes, select which should be considered for querying process requests that will be displayed for deletion.

Expandir
titleLearn more

You can only delete requests of a single process at a time. 

06. Click Search

07. In the listing displayed, check the requests that you want to delete

08. Click Confirm.

09. In the delete confirmation message, click Confirm.



Informações

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title

 

Speaking of Deleting Requests...

Only the requester, manager and administrators can delete a request.

In the platform, there are process requests that finished or have been canceled and, in many situations, these requests are used for querying their histories, attachment, among others. However, there are requests that, after being canceled or finished, will not be used anymore. For these situations, platform has a feature to delete them.

Attention!

This documentation is valid as of the 1.5.11 update. Previous updates may contain different information than what you see on your platform.

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