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Produto:  ECM

 

Ocorrência

Ao incluir ou editar um documento, pasta ou usuário no ECM aparece a mensagem de erro em tela "Could not insert: [com.datasul.technology.webdesk.dm.model.documento]".

No arquivo server.log são exibidos o erros "SQL Error: 2627, SQLState: 23000. Violation of PRIMARY KEY constraint 'PK__DOCUMENT__97A458220D7A0286'. Cannot insert duplicate key in object 'dbo.DOCUMENTO'. The duplicate key value is (1, 1, 1000)".

O erro completo é:

2016-08-02 10:10:11,101 WARN  [org.hibernate.util.JDBCExceptionReporter] SQL Error: 2627, SQLState: 23000
2016-08-02 10:10:11,101 ERROR [org.hibernate.util.JDBCExceptionReporter] Violation of PRIMARY KEY constraint 'PK__DOCUMENT__97A458220D7A0286'. Cannot insert duplicate key in object 'dbo.DOCUMENTO'. The duplicate key value is (1, 1, 1000).
2016-08-02 10:10:11,101 ERROR [org.hibernate.event.def.AbstractFlushingEventListener] Could not synchronize database state with session
org.hibernate.exception.ConstraintViolationException: could not insert: [com.datasul.technology.webdesk.dm.model.Document]
	at org.hibernate.exception.SQLStateConverter.convert(SQLStateConverter.java:71)
	at org.hibernate.exception.JDBCExceptionHelper.convert(JDBCExceptionHelper.java:43)
	at org.hibernate.persister.entity.AbstractEntityPersister.insert(AbstractEntityPersister.java:2262)
	at org.hibernate.persister.entity.AbstractEntityPersister.insert(AbstractEntityPersister.java:2655)
	at org.hibernate.action.EntityInsertAction.execute(EntityInsertAction.java:60)
	at org.hibernate.engine.ActionQueue.execute(ActionQueue.java:279)
	at org.hibernate.engine.ActionQueue.executeActions(ActionQueue.java:263)
	at org.hibernate.engine.ActionQueue.executeActions(ActionQueue.java:167)
	at org.hibernate.event.def.AbstractFlushingEventListener.performExecutions(AbstractFlushingEventListener.java:298)
	at org.hibernate.event.def.DefaultFlushEventListener.onFlush(DefaultFlushEventListener.java:27)
	at org.hibernate.impl.SessionImpl.flush(SessionImpl.java:1001)
	at org.hibernate.ejb.AbstractEntityManagerImpl.flush(AbstractEntityManagerImpl.java:304)
	at org.jboss.ejb3.entity.TransactionScopedEntityManager.flush(TransactionScopedEntityManager.java:211)
	at com.datasul.technology.webdesk.dm.business.ApproverBO.deleteFromDocument(ApproverBO.java:341)
	at sun.reflect.GeneratedMethodAccessor1342.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at org.jboss.aop.joinpoint.MethodInvocation.invokeNext(MethodInvocation.java:112)
	at org.jboss.ejb3.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:166)
	at org.jboss.ejb3.interceptor.EJB3InterceptorsInterceptor.invoke(EJB3InterceptorsInterceptor.java:63)
	at org.jboss.aop.joinpoint.MethodInvocation.invokeNext(MethodInvocation.java:101)
	at org.jboss.ejb3.entity.TransactionScopedEntityManagerInterceptor.invoke(TransactionScopedEntityManagerInterceptor.java:54)
	at org.jboss.aop.joinpoint.MethodInvocation.invokeNext(MethodInvocation.java:101)
	at org.jboss.ejb3.AllowedOperationsInterceptor.invoke(AllowedOperationsInterceptor.java:47)
	at org.jboss.aop.joinpoint.MethodInvocation.invokeNext(MethodInvocation.java:101)
	at org.jboss.aspects.tx.TxPolicy.invokeInCallerTx(TxPolicy.java:126)
	at org.jboss.aspects.tx.TxInterceptor$Required.invoke(TxInterceptor.java:195)
	at org.jboss.aop.joinpoint.MethodInvocation.invokeNext(MethodInvocation.java:101)
	at org.jboss.aspects.tx.TxPropagationInterceptor.invoke(TxPropagationInterceptor.java:95)
	at org.jboss.aop.joinpoint.MethodInvocation.invokeNext(MethodInvocation.java:101)
	at org.jboss.ejb3.stateless.StatelessInstanceInterceptor.invoke(StatelessInstanceInterceptor.java:62)
	at org.jboss.aop.joinpoint.MethodInvocation.invokeNext(MethodInvocation.java:101)
	at org.jboss.aspects.security.AuthenticationInterceptor.invoke(AuthenticationInterceptor.java:77)
	at org.jboss.ejb3.security.Ejb3AuthenticationInterceptor.invoke(Ejb3AuthenticationInterceptor.java:110)
	at org.jboss.aop.joinpoint.MethodInvocation.invokeNext(MethodInvocation.java:101)
	at org.jboss.ejb3.ENCPropagationInterceptor.invoke(ENCPropagationInterceptor.java:46)
	at org.jboss.aop.joinpoint.MethodInvocation.invokeNext(MethodInvocation.java:101)
	at org.jboss.ejb3.asynchronous.AsynchronousInterceptor.invoke(AsynchronousInterceptor.java:106)
	at org.jboss.aop.joinpoint.MethodInvocation.invokeNext(MethodInvocation.java:101)
	at org.jboss.ejb3.stateless.StatelessContainer.localInvoke(StatelessContainer.java:240)
	at org.jboss.ejb3.stateless.StatelessContainer.localInvoke(StatelessContainer.java:210)
	at org.jboss.ejb3.stateless.StatelessLocalProxy.invoke(StatelessLocalProxy.java:84)
	at $Proxy179.deleteFromDocument(Unknown Source)
	at com.datasul.technology.webdesk.dm.business.DocumentAbstractBO.updateReferences(DocumentAbstractBO.java:1795)
	at com.datasul.technology.webdesk.dm.business.DocumentAbstractBO.commitInsert(DocumentAbstractBO.java:1578)
	at com.datasul.technology.webdesk.dm.business.DocumentAbstractBO.insert(DocumentAbstractBO.java:5874)
	at com.datasul.technology.webdesk.dm.business.DocumentAbstractBO.insert(DocumentAbstractBO.java:6392)
	at com.datasul.technology.webdesk.dm.business.FolderBO.insertWithProp(FolderBO.java:366)
	at sun.reflect.GeneratedMethodAccessor2296.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at org.jboss.aop.joinpoint.MethodInvocation.invokeNext(MethodInvocation.java:112)
	at org.jboss.ejb3.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:166)
	at org.jboss.ejb3.interceptor.EJB3InterceptorsInterceptor.invoke(EJB3InterceptorsInterceptor.java:63)
	at org.jboss.aop.joinpoint.MethodInvocation.invokeNext(MethodInvocation.java:101)
	at org.jboss.ejb3.entity.ExtendedPersistenceContextPropagationInterceptor.invoke(ExtendedPersistenceContextPropagationInterceptor.java:57)
	at org.jboss.aop.joinpoint.MethodInvocation.invokeNext(MethodInvocation.java:101)
	at org.jboss.ejb3.entity.TransactionScopedEntityManagerInterceptor.invoke(TransactionScopedEntityManagerInterceptor.java:54)
	at org.jboss.aop.joinpoint.MethodInvocation.invokeNext(MethodInvocation.java:101)
	at org.jboss.ejb3.AllowedOperationsInterceptor.invoke(AllowedOperationsInterceptor.java:47)
	at org.jboss.aop.joinpoint.MethodInvocation.invokeNext(MethodInvocation.java:101)
	at org.jboss.aspects.tx.TxPolicy.invokeInOurTx(TxPolicy.java:79)
	at org.jboss.aspects.tx.TxInterceptor$Required.invoke(TxInterceptor.java:191)
	at org.jboss.aop.joinpoint.MethodInvocation.invokeNext(MethodInvocation.java:101)
	at org.jboss.aspects.tx.TxPropagationInterceptor.invoke(TxPropagationInterceptor.java:95)
	at org.jboss.aop.joinpoint.MethodInvocation.invokeNext(MethodInvocation.java:101)
	at org.jboss.ejb3.stateful.StatefulInstanceInterceptor.invoke(StatefulInstanceInterceptor.java:83)
	at org.jboss.aop.joinpoint.MethodInvocation.invokeNext(MethodInvocation.java:101)
	at org.jboss.aspects.security.AuthenticationInterceptor.invoke(AuthenticationInterceptor.java:77)
	at org.jboss.ejb3.security.Ejb3AuthenticationInterceptor.invoke(Ejb3AuthenticationInterceptor.java:110)
	at org.jboss.aop.joinpoint.MethodInvocation.invokeNext(MethodInvocation.java:101)
	at org.jboss.ejb3.ENCPropagationInterceptor.invoke(ENCPropagationInterceptor.java:46)
	at org.jboss.aop.joinpoint.MethodInvocation.invokeNext(MethodInvocation.java:101)
	at org.jboss.ejb3.asynchronous.AsynchronousInterceptor.invoke(AsynchronousInterceptor.java:106)
	at org.jboss.aop.joinpoint.MethodInvocation.invokeNext(MethodInvocation.java:101)
	at org.jboss.ejb3.stateful.StatefulContainer.localInvoke(StatefulContainer.java:206)
	at org.jboss.ejb3.stateful.StatefulLocalProxy.invoke(StatefulLocalProxy.java:119)
	at $Proxy704.insertWithProp(Unknown Source)
	at com.datasul.technology.webdesk.dm.assembler.FolderBusinessAssembler.saveNewItem(FolderBusinessAssembler.java:466)
	at com.datasul.technology.webdesk.dm.assembler.FolderAssembler.saveNewItem(FolderAssembler.java:113)
	at sun.reflect.GeneratedMethodAccessor2295.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at flex.messaging.services.remoting.adapters.JavaAdapter.invoke(JavaAdapter.java:168)
	at flex.messaging.services.RemotingService.serviceMessage(RemotingService.java:173)
	at flex.messaging.MessageBroker.routeMessageToService(MessageBroker.java:1165)
	at flex.messaging.endpoints.AbstractEndpoint.serviceMessage(AbstractEndpoint.java:727)
	at flex.messaging.endpoints.amf.MessageBrokerFilter.invoke(MessageBrokerFilter.java:99)
	at flex.messaging.endpoints.amf.LegacyFilter.invoke(LegacyFilter.java:158)
	at flex.messaging.endpoints.amf.SessionFilter.invoke(SessionFilter.java:48)
	at flex.messaging.endpoints.amf.BatchProcessFilter.invoke(BatchProcessFilter.java:67)
	at flex.messaging.endpoints.amf.SerializationFilter.invoke(SerializationFilter.java:124)
	at flex.messaging.endpoints.AMFEndpoint.service(AMFEndpoint.java:117)
	at flex.messaging.MessageBrokerServlet.service(MessageBrokerServlet.java:424)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
	at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:182)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:524)
	at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
	at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:562)
	at org.josso.tc55.agent.SSOAgentValve.invoke(SSOAgentValve.java:541)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:262)
	at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
	at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
	at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:446)
	at java.lang.Thread.run(Unknown Source)
Caused by: java.sql.SQLException: Violation of PRIMARY KEY constraint 'PK__DOCUMENT__97A458220D7A0286'. Cannot insert duplicate key in object 'dbo.DOCUMENTO'. The duplicate key value is (1, 1, 1000).
	at net.sourceforge.jtds.jdbc.SQLDiagnostic.addDiagnostic(SQLDiagnostic.java:372)
	at net.sourceforge.jtds.jdbc.TdsCore.tdsErrorToken(TdsCore.java:2886)
	at net.sourceforge.jtds.jdbc.TdsCore.nextToken(TdsCore.java:2328)
	at net.sourceforge.jtds.jdbc.TdsCore.getMoreResults(TdsCore.java:638)
	at net.sourceforge.jtds.jdbc.JtdsStatement.processResults(JtdsStatement.java:614)
	at net.sourceforge.jtds.jdbc.JtdsStatement.executeSQL(JtdsStatement.java:573)
	at net.sourceforge.jtds.jdbc.JtdsPreparedStatement.executeUpdate(JtdsPreparedStatement.java:707)
	at org.jboss.resource.adapter.jdbc.WrappedPreparedStatement.executeUpdate(WrappedPreparedStatement.java:365)
	at org.hibernate.jdbc.NonBatchingBatcher.addToBatch(NonBatchingBatcher.java:23)
	at org.hibernate.persister.entity.AbstractEntityPersister.insert(AbstractEntityPersister.java:2242)
	... 113 more

 

Figura 1 - Erro ao editar pasta

Solução

Para resolver o problema siga o procedimento abaixo:

  • Pare o serviço do ECM;
  • Acesse <instalacao_ecm>\server\default\;
  • Apague as pastas temporárias data, log, tmp e work;
  • Inicie o serviço do ECM novamente;

Ao fazer a inclusão ou edição de documentos ou usuários novamente o erro deve deixar de ocorrer.