MORE FLEXIBLE SELECTION RULES
Line of Product: | Microsiga Protheus |
Industry: | Services |
Module: | Call Center |
Function: | FINA022, TMKA040, TMKA160, TMKA180, TMKA280, CRMA220 e CRMA580. |
Status/Requirement: | PCREQ-6202 |
Solution/Implementation: | The concept of record groupers was used to make selection rules more flexible. |
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