Páginas filhas
  • Bill Write-off (FINA070 - SIGAFIN)

Implemented the automatic clearance of Credit/Stock of the Order, due to processing of bill write-off associated to e-commerce CiaShop budget with the payment method - Field PaymMeth and type FI – Financed. The budget status is submitted as Confirmed Payment through the Order Status service.



Procedures

1. On Store Control, access Receivable Write-offs and perform the bill write-off associated to e-commerce sales.

2. Then, access  CiaShop Service Monitor.

Check if the Order Status service is active and if it was successfully executed.

3. Select the Log option to view the service execution history and its result.

4. On the e-commerce service log, select the option detail, and locate the Order - Order field.

Check if the status update was submitted –  Status field for 10 (Payment Confirmed) and if it was successfully executed.